Psicología desde el Caribe, Vol 37 No 2: Mayo - Agosto 2020

Tamaño de la letra:  Pequeña  Mediana  Grande

La consulta en los tiempos del WhatsApp: una revisión rápida de la literatura

Jeadran Nevardo Malagón Rojas, Diana Carolina Pinzón Silva, Liliana Elisa Rosero Torres, Mariana Pardo Bayona, Eliana Milena Tellez Avila

Resumen


Las tecnologías digitales en salud, han permitido que los pacientes estén mejor informados, reduzcan tiempos y distancias para intervenciones en salud, generando un cambio en la relación médico paciente. Objetivo: explorar la evidencia a nivel mundial de la influencia que ha tenido el uso del WhatsApp en las relaciones médico paciente. Metodología: se realizó una revisión sistemática de literatura en bases de datos científicas, aplicando criterios de inclusión y exclusión. Resultados: se obtuvo un total de 335 artículos, resultando 4 artículos para el análisis: un reporte de caso, un estudio de casos y controles y dos estudios descriptivos observacionales. Se estimó un porcentaje de uso de WhatsApp del 65% en los estudios incluidos. Conclusión: la aplicación WhatsApp puede ser una herramienta útil como canal de comunicación en la relación.


Palabras Clave / Keywords

WhatsApp, relación médico paciente, revisión sistemática, telemedicina, mHealth.

Tipo de Artículo

Artículo de revisión

Citas


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