La intervención apreciativa: una nueva manera de descubrir, crear, compartir e implementar conocimiento para el cambio en instituciones gubernamentales o privadas
Keywords:
Appreciative communication, organizations, organizational communication, organizational change, appreciative intervention.Abstract
Two lessons, from many others, teach us the history of humanity. The first shows us that change is inevitable and the second that there’s always a possibility of improvement. Only organizations that grow and practice permanent change, including what they are good at, are the ones that last and are successful. Appreciative intervention is a philosophy and methodology used for constant change with the purpose of achieving an organization’s highest potential. The objective of this article is to present, initially, what appreciative intervention is; second, it’s theoretical bases; third, it’s empirical bases; fourth, the phases of the process involved in appreciative intervention; fifth, the ingredients necessary to successfully use appreciative intervention; and finally, the credibility of appreciative intervention.
References
Adams, M. (2004). Change your questions, change your life: 7 powerful tools for life and work. San Francisco: Berrett-Koehler Publishers.
Anderson, H., Cooperrider, D., Gergen, K.J., Gergen, M.M., McNamee, S. & Whitney, D. (2006). The appreciative organization (4th ed.). Chagrin, Ohio: Taos Institute Publications.
Barrett, F.J. & Fry, R.E. (2005). Appreciative inquiry. A positive approach to building cooperative capacity. Chagrin, Ohio: Taos Institute Publications.
Berger, P. & Luckmann, T. (1966). The social construction of reality. New York: Doubleday.
Collins, J. (2005). Why business thinking is not the answer. Good to great and the social sectors. A monograph to accompany Good to Great. Published by Jim Collins. Boulder, Colorado.
Cooperrider, D.L. & Whitney, D. (2005). A positive revolution in change. San Francisco: Berrett-Koehler Publishers.
Cooperrider, D.L., Whitney, D. & Stavros, J.M. (2003). Appreciative inquiry handbook: The first in a series of ai workbooks for leaders of change. Bedford Heights, OH: Lakeshore Communications.
Gergen, K.J. & Gergen, M. (2004). Social construction: entering the dialogue. Chagrin, Ohio: Taos Institute Publications.
Kelm, J.B. (2005). Appreciative living. The principles of appreciative inquiry in personal life. Wake Forest, North Caroline: Venet Publishers.
Kuhn, T.S. (1970). The structure of scientific revolutions (2nd ed. Enlarged). Chicago: The University of Chicago Press.
Lewin, K. (1951). Field Theory in Social Science. Selected Theorical Papers. Harper & Brothers Publishers.
Ludema, J.D., Whitney, D., Mohr, B.J. & Griffin, T.J. (2003). The Appreciative Inquiry Summit. A practitioner’s guide for leading large-group change. San Francisco: Berrett-Koehler Publishers.
Norum, K.E. (2001). Appreciative design. Systems Research and Behavioral Science, 18, 323-333.
Orem, S.L., Binkert, J. & Clancy, A.L. (2007). Appreciative Coaching. A Positive Process for Change. San Francisco: Jossey-Bass.
Preskill, H. & Catsambas, T.T. (2006). Reframing evaluation through appreciative inquiry. Thousand Oaks, CA: Sage Publications.
Reed, J. (2007). Appreciative Inquiry. Research for Change. Thousand Oaks, CA: Sage Publications.
Shepherd, P. (2001). Accentuate the positive: Peter shepherd extols the virtues of appreciative inquiry which takes a glass-half-full view of life. People Management, December, 6, 47.
Thatchenkery, T. & Metzker, C. (2006). Appreciative intelligence. Seeing the mighty oak in the acorn. San Francisco: Berrett-Koehler Publishers.
Thatchenkery, T. (2001). Mining for meaning: Reading organizations using hermeneutic philosophy. In R.I. Westwood & S. A. Linstead (Eds.). The Language of Organization (pp. 112-131). London: Sage.
Thatchenkery, T. (2005). Appreciative sharing of knowledge: leveraging knowledge management for strategic change. Chagrin, Ohio: Taos Institute Publications.
Ventrella, S.W. (2001). The power of positive thinking in business. New Yoork: The Free Press.
Varona, F. (2005). Teoría Apreciativa y Comunicación Empresarial. Toda-vía es Posible Soñar. En Varona, F. El círculo de la comunicación (pp. 59-88). La Coruña, España: Netbiblo.
Varona, F. (2005). Auditorías de la Comunicación Empresarial desde la Perspectiva Tradicional. En Varona, F. El círculo de la comunicación (pp. 89-111). La Coruña, España: Netbiblo.
Varona, F. & a Team of San José State University Master’s Students (2004). Appreciative inquiry with the manufacturing support services organization at Lockheed Martin (Report). San José, California (USA)
Varona, F. & a Team of San José University Master’s Students (2005). Appreciative inquiry with the Girls for a Change (GFC) Silicon Valley (Report). San José, California (USA).
Watkins, J.M. & Mohr, B.J. (2001). Appreciative inquiry: Change at the speed of imagination. San Francisco: Jossey-Bass.
Whitney, D. & Schau, C. (1998). Appreciative inquiry: an innovative process for organization change. Employment Relations Today, Spring, 11-20.
Whitney, D. & Trosten-Bloom, A. (2003). The power of appreciative inquiry. A practical guide to positive change. San Francisco: Berrett-Koehler Publishers.
Downloads
Published
How to Cite
Issue
Section
License
Research & Development provides free access to its content to those who register on the website under the principle that making research freely available to the public supports greater global knowledge sharing.
It runs under a Creative Commons CC BY-NC 4.0 License.
Neither the submission nor the processing of the articles implies costs for the authors or the institutions of which they are part.
