World class manufacturing in micro manufacturers of handmade wooden furniture industry in Puntalarga - Colombia.

Resumen

This article is divided into ve chapters, namely: rst, the state of the art corresponding to the progress of the department in relation to the objective set in the CONPES 3527 document (2008), which is focused on promoting world class sectors; second, the theoretical review of the subject of World Class Manufacturing, based on the 16 principles proposed by Schonberger (1996) and from other experts in the subject; third, the methodological fra- mework, in which a questionnaire that included the 16 principles mentioned above was designed and administered in order to know the developments of the micro-enterprises of the sector of Puntalarga- Boyacá in the use of tools that make these industries into “world-class” companies; fourth, discussion and analysis of research results; and fth, conclusions. In the methodological phase a survey was used as a technique and a Likert scale questionnaire was used as a tool administered to owners of the 16 companies included in this study. The conclusions show that there are aws in the production and that new strategies to promote the work of these companies are required.